Acquire Digital launches contactless, visitor flow features

Acquire Digital, a digital signage provider, has launched five features to improve self-service solutions and the flow of visitors in public spaces: mobile control, voice control, wave, smart entry and wayfinding, according to a press release.

Acquire Mobile Control is a contactless software that allows a user to use their mobile device to scan a QR to use a web-based trackpad to control the display. The functionality does not require users to download an application and provides real-time interaction without touching the screen.

Acquire Voice Control works similarly to Amazon Alexa where users speak commands to a kiosk to control its functionality and view content. Tailored for Acquire's Wayfinder Directory application, the add-on solution is configured to leverage speech to navigate the application.

Acquire Wave enables service providers to detect a user's hand in mid-air, converting it to an on-screen cursor, and supporting interaction methods that users are familiar with. Hand gestures offer full control of the application without touching the screen.

The Smart Entry system utilizes Acquire Digital's digital signage software and the Intel RealSense Camera installed at the entrance to create a «traffic light system» to inform visitors when they can enter the space.

The feature leverages facial recognition and crowd control technologies to create a footfall counter and entrance flow management system. The gathered data can be displayed on-site for easy viewing and a wide range of analytics are available within the Acquire dashboard for further analysis. If capacity has been reached within an establishment, a message will appear on the display informing visitors to wait until other visitors exit.

The Smart Entry system reduces unnecessary interactions, increases efficiency and can relieve staff members of queue management tasks.

To increase mapping accessibility, Acquire's new mobile tailored Wayfinder gives users additional end points to view property maps. Using the API, the interactive maps can be added to a property website, a mobile hand-off from a kiosk, or by scanning a QR code located around the property. Wayfinder features search functionality that lets users find destinations, deals, points of interest and more within seconds of search. Users can pinch, rotate and zoom for easy navigation. With a content management system, facilities can set pre-determined routes to control traffic for turn-by-turn directions to a point of interest.

Source: Kiosk Marketplace