Russian-made ATM on the «Russia» TV channel!

The ATM created by the SAGA Technologies with cash-in and cash-out functions «took part» in the footage of the «Vesti» TV broadcast

Today, on August 31, 2010, in the «Vesti-Moskva» TV broadcast the piece named «ATMs do not nickel and dime». It covered the topic of absence of small bills in the Moscow ATMs. This impedes the withdrawal of the needed amount of cash.

The footage of the piece for the «Vesti» channel were taken partly in the office and assembling rooms of the SAGA Technologies CJSC. In the piece the full-service ATM by SAGA Technologies was demonstrated. While keeping the size of a standard cash-out ATM of a foreign make the presented ATM has the cash-in option, a 17-inch display and a number of other advantages.

You can see the video clip of the «Vesti» broadcast containing the comments by director general of our Company on the official website of the TV channel and on our YouTube channel.

It turned out that the bank card owners who are most of the Moscow citizens, often have difficulties to convert their money into cash. You can withdraw several thousands practically anywhere, but there’s almost no place where you can withdraw several dozens of rubles. Most ATMs don’t have 10 and 50 rubles banknotes. That’s about the situation when there is money but it is impossible to withdraw it.

Anyone who has ever worked with a cash-out ATM has had a situation when the ATM indicates that it can’t accommodate the requests of the client. As it is shown in the balance sheet, the sum that can be withdrawn is 87 rubles 21 kopeck. And there is even a point on the keypad, this means that it is possible to enter kopecks. But this does not work. The ATM is not able to withdraw even 50 rubles.

«We’d most like if there was a minimum limit of 10 rubles so that it would be possible to withdraw small sums, as well as to withdraw any required sum, not fixed», – Olga Vybornova says.

«There are no standards at the moment. The only thing that we focus on is the amount of transactions which are conducted daily in our ATMs. If people withdraw 3-4 thousand in average, I think that the 50 rubles banknote is not needed in this particular place», – Evgeny Savenkov, deputy chief operations officer of Alfa-Bank explained.

We had a rare opportunity to look into the device which manages the cash of the client. This enterprise designs the internal parts of the ATM which the banks will fill with money. The internal space of the ATM is limited so the bankers decide what banknotes to fill.

«Most of the Russian ATMs are equipped with four cassettes for 4 nominal values of the banknotes, but the banks often fill 2 or 3 cassettes with one nominal value, the most demanded. If the most demanded value is 100, 500 and 1000, than we will fill 2 cassettes with one of these banknotes», – Andrey Zholobov, director general of the ATM-producing company, clarified.

It is known that if a client withdraws a big sum via ATM in Europe, then the client will be asked which banknotes he or she would like to receive, or will withdraw the maximum variety of banknotes. Starting from the smallest – 5 euros. The machines of the Russian commercial banks, while notifying the client about the service fee which can be comparable to 50 rubles, offer dollars and rubles in hundreds, and better yet in thousands.

«There is some kind of balance between rationality and convenience. It is clear that you can need 80 rubles, but if banks fill the ATMs with small nominal, the clients will face the problem that the ATMs will be out of cash at about 11 a. m. And you will miss not 80, but, for example, 50 thousand rubles, which is much more critical», – Evgeny Savenkov, deputy chief operations officer of Alfa-Bank continues.

Now the interests of people who need small sums of money are sacrificed for the convenience of those who need hundreds and thousands. Also there are extraordinary situations when the ATM requires to enter the sum divisible by five thousand, because it does not have any other banknotes.

Source: «Vesti-Moskva» TV channel (Grigory Vdovin)