American Airlines to introduce touchless check-in kiosks

American Airlines plans to introduce a touchless check-in experience, according to a press release. Customers will be able to proceed to the gate without touching the kiosk screen, even if they are checking a bag.

When the customer arrives at the check-in kiosk, they can scan the boarding pass on their personal mobile device. After the boarding pass is scanned, the kiosk automatically prints the bag tags, all without the customer having to touch the kiosk. This new technology will be in place at more than 230 airports.

This technology is planned for more than 230 airports, and is an extension of the company's commitment to safety during the COVID-19 pandemic.

Source: Kiosk Marketplace