CSG honors Kiosk Information Systems for outstanding performance

CSG, a provider of revenue management, customer experience and digital monetization services, has recognized Kiosk Information Systems with its 2020 Outstanding Partner Performance of the Year Award, according to a press release. CSG is honoring the kiosk manufacturer for its agility and ability to shift its operations to successfully support CSG to drive digital transformation efforts for customers during a period of high demand and universal pandemic challenges.

«We are thrilled to receive this prestigious award and recognition,» Eric Nebola, vice president of sales, Kiosk Information Systems, said in the press release. «Since 2007, we have evolved our strategic partnership with CSG and continue to enhance our collective capabilities through technical innovation and focus on delivering an exceptional customer experience.»

The award recognizes a partner, that together with CSG, advances technology innovation and delivers outstanding customer service while driving business growth and transformation.

The partnership helps operators make payments easier for customers by providing an end-to-end solution that digitally transforms their business models. The solution drives operational efficiency and personalization during the self-service experience by providing payment services, including:

• Enabling operators to accept traditional and emerging payments methods, including cash, contactless payments, credit, debit, EMV, EFT entry and more.
• Enhancing customer experience by increasing accessibility and minimizing wait times, while allowing in-store employees to focus on making sales.
• Improving efficiency by saving hundreds of thousands of manual labor hours annually.

Through its partnership with Kiosk Information Systems, CSG has installed more than 2,000 payment kiosks, responsible for processing over 7 million annual transactions that have generated $1.4 billion in annual payments.

Source: Kiosk Marketplace