Kiosk Information Systems introduces enhanced remote monitoring application

Kiosk Information Systems has introduced KNECT IoT, an enhanced remote monitoring application for real-time visibility of an unattended kiosk deployment, according to a press release.

«The new features within KNECT IoT raises the standards on what customers can expect from their remote management system when they deploy digital kiosks throughout their business network and service delivery channels,» Kim Kenney, Kiosk Information Systems president, said in the press release. «Enhancements in the KNECT IoT RMS dashboard, reporting capabilities, analytics and IoT alert campaign automation enables simplified optimization of ongoing machine dialogue and automation of alert actions. Providing a wholistic view of all customer-defined performance metrics and alerts on a single pane of glass helps pinpoint problems and accelerate resolution actions.»

The enhanced dashboard provides a summary with visual cues on how to isolate service issues needing attention. User interface improvements provide visual «drill downs» in just a few clicks, facilitating faster diagnostics and remedy information.

Source: Kiosk Marketplace