20 June 2024

PDQ selects Grubbrr to enhance guest experience with self-ordering kiosks


PDQ Chicken, a fast-casual chain known for its fresh chicken tenders, has partnered with Grubbrr, a provider of self-ordering technology, to equip all their restaurants with self-ordering kiosks.

The kiosks, powered by Samsung, were rolled out in a three-phase implementation across all four states PDQ operates in: Florida, North Carolina, New York and New Jersey, according to a press release. This follows a successful pilot program in August 2023 that demonstrated the kiosks' ability to improve customer experience, increase order value and streamline operations.

«We are thrilled to partner with Grubbrr to enhance the guest experience at PDQ,» Kep Sweeney, CEO of PDQ, said in the release. «This partnership aligns with our commitment to innovation by embracing digital solutions that meet the evolving needs of our guests.»

The kiosks seamlessly integrate with PDQ's existing point-of-sale systems, allowing for efficient data flow and performance tracking, according to the release.

Source: Kiosk Marketplace

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