Tompkins Community Bank selects NCR Atleos' ATM-as-a-service

Tompkins Community Bank, based in Ithaca, New York, selected NCR Atleos' ATM-as-a-Service solution for its self-service banking needs. With this solution, the bank will be able to modernize its ATM fleet, according to a press release.

NCR Atleos will handle hardware, software, security, installation, maintenance and cash management of the ATMs. Through this partnership, the bank aims to improve ATM functionality and uptime while also boosting the branch experience.

«Tompkins has a rich history and an innovative vision: to be a community bank with local ties and leadership, but with broad financial capabilities and strength,» Martin O. Cross, SVP and banking operations manager at Tompkins Community Bank. «Our collaboration with Atleos directly supports this mission, enabling us to quickly offer new features and functionality at the increasingly critical self-service banking channel. We also simultaneously benefit from reduced complexities and staff time freed for more meaningful, customer-facing activities.»

«Leaders like Tompkins understand that to maintain a competitive advantage and drive growth, they must offer self-service options to customers that are convenient, intuitive and robust,» Steven Nogalo, general manager of North America for Atleos, said in the release. «By collaborating with the proven experts at Atleos to manage and maintain its ATM fleet, the bank is transforming its self-service banking channel, ultimately saving costs, building loyalty and expanding financial access.»

Source: ATM Marketplace